Shopify CRO & Support Friction Audit
A focused digital audit report for small Shopify stores. The audit identifies likely conversion and support-friction issues around shipping, returns, FAQ, contact, order status, and product-page trust copy.
Delivered within 24 hours after payment and receipt of the public store URL.
Want an instant self-serve option?
The $19 Shopify CRO Fix Kit gives you a 45-minute checklist and copy starters. Use it if you want to fix obvious leaks yourself before ordering a custom audit. You can also preview the kit before buying.
Not sure if you need an audit?
Run the free Shopify friction score first. If the score is medium or high, the $49 audit is designed to rank the likely buying leaks before you spend more on ads or redesign work.
What is included
- Public-store review of key customer journey and support-friction areas.
- 5 to 8 prioritized CRO/support-friction issues.
- Plain-English reasoning for why each issue may matter.
- Recommended fixes or replacement copy.
- Delivery by email or shared document.
Related CRO case library
If you are not ready to order yet, browse the Shopify CRO case library for common conversion and support-friction patterns: traffic but no sales, weak product-page trust, unclear shipping/returns, FAQ/contact gaps, and cart/checkout hesitation.
What is not included
- No Shopify admin access is required for the $49 audit.
- No implementation, redesign, development, or app setup is included.
- No guaranteed sales, conversion-rate increase, SEO ranking, ad performance, or revenue result is promised.
- No legal, tax, financial, medical, or regulated professional advice is provided.
After payment
Send your public store URL, common customer questions, and any unclear page you already suspect. The intake instructions are available on the Start after payment page.
Refunds and support
Please review the Refund Policy, Delivery & Support, and Terms of Service before ordering. Also see Acceptable Use.