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Shopify checkout shipping cost surprise audit

Unexpected shipping costs or thresholds can stop buyers late in checkout.

Cluster: shipping-returns

Audit these first

  • Show shipping thresholds before cart and checkout.
  • Avoid conflicting free-shipping claims across product page, banner, and cart.
  • Explain delivery timing in plain language before the buyer commits.
First fix: Move shipping clarity earlier. Late surprises convert warm intent into doubt.